First Order $99 OFF Code: First99
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Shipping policy

Shipping Policy

I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1-2 business days of processing time for your order to ship out. 

HOW LONG IS THE SHIPPING TIME?
U.S orders will be shipped via UPS & Fedex and 3-7 business days Arrival, No expedited shipping choice

SHIPPING DESTINATIONS

We only ship to US. and We offer free shipping to residential and business addresses within the Lower 48 States.  Sorry, we do not ship to Alaska and Hawaii,Puerto Rico, Guam, U.S. Virgin Islands, Military APO/FPO addresses, or P.O. Boxes.

Shipping fee is All free for all orders 

ORDER SHIPMENT NOTIFICATION & TRACKING

As soon as your order has been shipped, you will receive an email notifying you that your package is in transit. Your shipping confirmation email will include a tracking number to track your item(s) with the applicable carrier.

SHIPPING DAMAGE

We take pride in our packaging and do everything we can to properly package each item to ensure your order will arrive in the same condition as it left, undamaged. In rare circumstances, outside of our control, an item may show up with damage incurred while in transit.

VISIBLE DAMAGE UPON RECEIPT

Upon delivery, please inspect the box and contents for any visible signs of damage before signing for and accepting the shipment. If you find any damage to the contents, please refuse the shipment by writing “Refused due to damage” on the BOL and return the shipment to the driver

DAMAGE AFTER ACCEPTING SHIPMENT

If you have signed for and accepted the shipment, then noticed damage to your item, you have 3 business days to file a claim from the date of delivery – any claims filed outside of this window may result in the claim being denied and/or the customer being responsible for shipping charges.

 

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If we still haven't managed to answer your question please feel free to contact us(marketing@jtsup.com) and we will do our best to reply within 24 hours

Affected by Covid-19, there will be some delay on the delivery